Enareti accepts orders for delivery to addresses located in worldwide. Please note that Enareti may not ship to certain addresses, such as p.o. boxes or hotels. For further information, please contact the customer care centre.
Shipping costs and the estimated delivery lead time will be mentioned on the website or by the customer care centre before you place your order and summarised in the acknowledgment of order and invoice (if you choose to receive an invoice). Please note that vat will vary based on the location to which products are being shipped.The actual vat associated with your purchase will be calculated at the time when your order is to be shipped, at which point you will receive a confirmation of order.
When estimating package delivery time, please allow time for credit approval, address verification and order processing, as well as receiving your payment in case of bank wire transfer. Once the order is processed and ready for shipment, we will send you the confirmation of order by e-mail.
We will use reasonable efforts to ensure delivery by the carrier within the estimated delivery lead time from the date of our confirmation of order. Each delivery package will contain, in addition to your purchased Enareti product: (i) all related accessories, if any, (ii) a printed gift note containing your message, if so requested by you when you place your order; (iii) the packing slip without price.
Enareti insures each purchase during the time it is in transit until it is delivered to you. We require a signature by an adult to confirm the delivery of each Enareti product, at which point responsibility for your purchased goods passes to you.
Extra shipping charges
Please note that some large/over-sized watch winders or shipments with multiple items which are large and/or heavy, may require additional shipping charges. If such is the case on an order you placed, we will notify you before charging your credit card or requesting extra payment.
Refusal of delivery
If a package is refused for delivery, the customer will be responsible for actual shipping charges incurred by enareti.com. Once we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost of shipping the package to you. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible. This does not apply to packages that appear to be damaged in shipping.
Incorrect shipping address provided
Packages that are returned because of an incorrect address provided by the customer will be subject to additional shipping charges. When we receive the package in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be shipped again will be subject to actual shipping charges. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible.