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Privacy & Security

Thank you for visiting www.enareti.com (the “Website”). This privacy and security policy (the “Policy”) explains the information we collect on the Website, as well as information collected when you visit our stores or otherwise communicate or interact with Enareti, the use of information, security steps taken to protect the information, and the choices you can revise and/or restrict our usage of this information. This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all Website users.

If you have any objections to this Privacy Policy, you should immediately discontinue use of the website.

What information do we collect and how do we use it?

Enareti.com collects information from our customers for a variety of reasons including, our ongoing efforts to provide upgraded customer service, improve shopping experience and to communicate about products, services and promotions. We collect information such as name, telephone number, email, postal address and payment information (“Personal Information”) that you provide to us when you register an account on our site, place an order, participate in a sweepstakes, promotion or survey, write product reviews, post customer-generated photographs and content, or create product collections, wishlists and other user-generated content. We may use this information collected online to process and fulfill your order. We also collect email addresses in order to send you necessary order-related messages such as order confirmation and shipment confirmation notices. We maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this website and to send you offers, promotions, or information that we believe may be of interest to you.

In addition, we monitor site use and traffic to improve our web site design and the products and services we offer as well as to determine what offers, promotions or information to send to you.

Disclosure of Information

Enareti shares information you provide to us when you participate in sweepstakes or promotion with those companies with whom we have joined to offer the sweepstakes promotion. We may disclose information about you to other members of the Enareti corporate family and our business partners. We will also disclose information as we determine to be required by law. In the event that a store, division, assets or part or all of Enareti is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared for evaluation purposes and included among the transferred business assets.

We do not share credit card or other payment information with third parties except for the purposes of processing payment for products and services you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit and gift cards.

Procedures to review your personal information and to opt-out

You can always update your personal information or opt-out of our mailing list or other communications from us. If at any time you would like us to update your information or you opt-out, just click here to email enareti.com customer service. Please be sure to include your email address, full name and mailing address.

Business Partners

We contract with outside services to help us and our business partners better understand your use of Enareti.com. These outside services may use “cookies” or other technologies to collect various kinds of information for us and our business partners related to your use of Enareti.com, so that we and our business partners may continue to improve this site for our customers. We do not allow these parties to collect any credit card, user name or password information. These services are contractually required to maintain all the information collected for us in conformance with this Policy.

“Cookies” are bits of information that are automatically stored on your computer. If you do not want to have cookies on your system, you can set your browser to disable them. Kindly note however that if you decline cookies on the Website, some functions on the Website may be limited or unavailable. As a result, to make it easier to use the Website, we recommend that your browser settings accept cookies on the Website.

Secure Shopping

We adopt appropriate and industry-standard data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Website.

Sensitive personal information contained in orders placed on the Website are encrypted using secure sockets layer (SSL) technology.* In order for SSL security to work, you must use an SSL enabled browser. *Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through the Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

If you still have concerns about ordering electronically, feel free to call 0030 2103233117 and place your order over the phone. You can also print your shopping basket page and mail it to:

Enareti, 2nd floor

Thiseos 13 Syntagma

Athens

Greece

p.c. 10562

Please note that e-mail is not encrypted and is not considered to secure means of transmitting credit card numbers. We will never ask for sensitive Personal Information via e-mail.

YOU ARE RESPONSIBLE AT ALL TIMES FOR MAINTAINING THE CONFIDENTIALITY OF ANY PASSWORD OR OTHER ACCESS INFORMATION.

Children’s Privacy

Our Website is not directed at children. In accordance with federal law, we do not solicit or knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If Enareti learns that a child under the age of 13 has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under 13, please contact us as provided below.

Policy Changes

Enareti may periodically update this Policy including for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting and continuing to use the Website you agree to accept any changes made to this Policy. Feel free to contact us with any questions about our Policy.

Click here to email us

If you prefer regular mail our postal address is:

Enareti, 2nd floor

Thiseos 13 Syntagma

Athens

Greece

p.c. 10562